Specialty Servicing

Genesis Financial Solutions manages and services credit-sensitive unsecured consumer assets either as an acquirer, or on behalf of portfolio owners. If you are an unsecured lender or asset holder looking for a partner who provides servicing solutions for performing accounts in the credit card, student loan or installment loan space, Genesis can help.

With Genesis, you will get a full suite of servicing solutions, designed to help you achieve your objectives for consumer receivables. Our approach is differentiated by our:

• Effective Transaction Structuring – Genesis is proficient in structuring and executing customized transactions that distribute risk, align economic interests, and satisfy needs of the asset holder. We are able to bring all necessary parties together quickly – from lenders to issuing bank to card processor.
• Strong Account Management Experience – The management team at Genesis has deep experience with developing and executing portfolio management strategies for credit sensitive assets. We let data drive decisions, and working as a partner, we can customize account management strategies based on client objectives and portfolio condition.
• Focus on the Customer – Genesis uses targeted servicing strategies focused on initiating and maintaining meaningful dialogue with the customer. Our high customer satisfaction scores speak to the respect with which we treat customers.
• Customized Reports & Analytics – Genesis will work with each party to develop a reporting package with metrics that matter to you. We provide daily, weekly and monthly reports so that you are kept up-to-date.

The bottom line? We will provide you the results you want. Our expertise and proven strategies are unmatched in the industry. You can depend on us to provide sophisticated analytics, quality execution, superior customer service, and unmatched risk management expertise.
 

Debt Buying

Genesis acquires and manages non-performing consumer debt. Loan types include credit cards, medical, health club, retail, telecom/wireless, student loans and auto loan portfolios. Portfolio purchases range from delinquent, to fresh charge-offs, to out-of-statute and off-bureau accounts.

We utilize a variety of collection methodologies, including our Balance Transfer program. Under certain circumstances we offer our Balance Transfer approach to other debt owners and creditors.

We offer:

• Flexibility and creativity in deal structures
• Fast service and prompt payment according to the established terms
• Strong execution
• Exceptional and respectful service to seller and customers
• A diverse set of collection strategies to maximize cash flow