Quick approvals on loan requests make it easier for students to continue the enrollment process. With our FirstApp online application system, Financial Aid Administrators can provide immediate credit decisions to student prospects.

Real Time Decisions (FirstApp system)

FirstApp online system optimizes loan value:

• Proprietary underwriting criteria uses more than just FICO
• Flexible underwriting increases approval rates
• Real-time decisions
• Ability to resubmit application to optimize value at the loan level

Once a student is approved for a loan, we provide a high level of customer care throughout the life of the loan:

• Monthly statements (no coupon books)
• High “touch” level to develop a relationship with the student (calls, letters)
• Recorded calls
• State-of-the-art skip tracing engine
• Focus on credit education
• 24/7 website enables students to make payments, review loan terms and transaction history, view prior statements and update personal information.